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SW-22209 - USA (Maryland) - Box Office Ticketing Software - Deadline March 21,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-22209

Government authority located in Maryland, USA; based organization looking for expert vendor for box office ticketing software.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide box office ticketing software for fully featured event management solution, providing Box Office POS transactions, customer data management, robust reporting, subscription sales and renewals and online sale functionality, able to manage both on-campus and non-college customer constituencies, capacity to support both assigned seating and general admission subscriptions, with specific day/date parameters, ability to communicate with groups of subscribers via email, mobile friendly web-based interface for ticket claim and purchase, support ticket printing and scanning in addition to mobile redemption, support ticket exchanges and refunds tied to the initial transaction, whether the initial transaction takes place through the box office or online, capture full customer information, including address, phone number and email address, capability to send emails easily from the customer database, such as to event ticket holders, able to organize events into separate departments, with each department having a separate page listing the related events, able to group multi-day or recurring events that are ticketed separately by an overall page, allow administrator to set security and permissions for staff users, ability to create templates or clone/copy a previously created event, able to recognize and combine multiple accounts created for one user, allow for event pricing flexibility to include multiple price points/price tiers and subscription pricing, automatically email a receipt to a customer for online purchases.
(2) All questions must be submitted no later than March 6, 2019.
(3) Contract period will be two years.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 21 March, 2019

Question Answer Deadline : Wednesday, 6 March, 2019

Category : Software, System and Application

Country : USA

State : Maryland

RFP Expired

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