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SW-22826 - USA (Maryland) - Mass Notification System - Deadline April 25,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-22826

Government Authority located in Maryland; USA based organization looking for mass notification system.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide mass notification system to acquire, deploy and integrate an emergency communication and general notification system that provides the ability and each of its three main campuses and three extension centers with the ability to send timely messaging.
- Desires a high-speed, vendor-hosted, automated communication system to deliver both emergency and routine notifications by voice, email, text, social media and mobile app to recipients with all varieties of devices.
- The system shall have the ability to create and send text-to-speech messages translated in Spanish, Vietnamese, Chinese, Haitian Creole, Burmese, Tagalog and Arabic.
- The system shall have the ability to save messages for future delivery.
- The system shall have the ability to maintain 'Do Not Call' lists.
- The system shall have the ability to automatically randomize calls.
- The system shall have the ability to recognize answering machines and deliver notification at the appropriate interval.
- The system shall have the ability to override call blocking devices.
- The system shall have the ability to accept and deliver messages created by College personnel by phone.
- The system shall have the ability to contain a database of standardized messages where the user will only have to insert dates or times.
- The system shall have the ability to create surveys to poll students, faculty and staff.
- The system shall have the ability for an unlimited number of retry attempts in the event a busy signal is received.
- The system shall have the ability to maintain an unlimited number of listings per student, faculty or staff.
- The system shall have the ability to automatically consolidate attendance notifications with any other messages that are being delivered to the same household or contact information.
- The system shall have the ability to send voice messages to multiple types of devices land phone, cell phone and text messages via various means e-mail, TTY, PDAs, SMS.
- The system shall have the ability to schedule calls, by date and time, calls shall be completed within the given parameter with a report back to the creator if calls are not completed.
- The system shall allow the receiver the option to block the reception of text messages to a cell phone. This shall be automatic and shall prevent future text messages.
- The system interface shall be compatible with Android and iOS mobile devices.
- The system shall have the ability to generate reports in multiple formats to include Excel, Acrobat, MS Word and Text.
(2) All questions must be submitted no later than March 27, 2019.
(3) A contract term will be for two years.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office premises.

Expiry Date : Thursday, 25 April, 2019

Question Answer Deadline : Wednesday, 27 March, 2019

Category : Software, System and Application

Country : USA

State : Maryland

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