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SW-23202 - USA (Maryland) - RFI for Accessible and Secure System - Deadline April 26,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-23202

Government Authority located in Maryland; USA based organization looking for expert vendors for accessible and secure system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide accessible and secure system to help us have a more efficient and cost-effective way to do our work that is customer focused.  This system aims to be a customer-friendly interface for CMS internal stakeholders to integrate CMS systems information from disparate data sources on to a single platform. The goal is to consolidate and present data at a high level as well as be able to drill-down if needed, and provide other channels or dashboards that have more detailed features and information. One of the views will provide stakeholders with a good idea of next steps to follow in their System Development Life Cycle including reference to other channels or resources to find more detailed information or to obtain additional services for support and guidance when needed. The purpose is to meet the expectations of stakeholders by connecting systems information and providing a more integrated and unified customer service experience, Promote data transparency and sharing across CMS to help bridge the gap between customers, business owners, and leadership, Provide a customer-focused and user-friendly front-end that consolidates key information from multiple sources of system information including in-flight projects, Present the data in a meaningful way that clearly identifies steps taken, next steps, and integrates seamlessly with other existing workflow systems to begin those processes, Use Human Centre Design and User Research throughout the requirements and development phases to iteratively apply insights gathered to inform design and development.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 26 April, 2019

Category : Software, System and Application

Country : USA

State : Maryland

RFP Expired

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