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SW-24900 - USA (West Virginia) - Hosted VoIP Phone System Equipment and Installation - Deadline June 18,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-24900

Government Authority located West Virginia; USA based organization looking for expert vendor for Hosted VoIP Phone System Equipment and Installation.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide Hosted VoIP Phone System Equipment and Installation to solution that upgrades its communications system with a Voice over Internet Protocol (VoIP) integrated voice and data system, The proposed voice network system must be simple to manage with the City’s internal IT department staff, and easily allow for additional lines to be added/moved if expansion to new or other City owned facilities occurs.
• incoming caller ID
• call forwarding
• call transfers
• voicemail
• hold
• call groups
• time-based routing
• auto attendant
• company directory
• option to retrieve voicemail remotely
• voicemail to email option
• compatible conference room phones
• expandability
• option for secure e-fax
• shortened number extensions between internal lines
• ability to set caller ID number for outgoing calls
• ability to keep the original caller ID information when transferring calls
• softphone or mobile application
• call reporting and metrics
• telecommunication devices for the deaf (TDD)
• caller ID history must be accessible further than 2 days
• GoToMeeting and WebEx integration.
(2) All questions had been submitted no later than June 7, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 18 June, 2019

Question Answer Deadline : Friday, 7 June, 2019

Category : Software, System and Application, Telecommunication Services, Supplies, Components, Accessories or Related Equipments

Country : USA

State : West Virginia

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