EDUCATION-0394 - USA (Minneapolis, Minnesota) - Patient Satisfaction Survey and Professional Coaching Services - Deadline October 18,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: EDUCATION-0394

Government Authority located in Minneapolis, Minnesota; USA based organization looking for expert vendor for patient satisfaction survey and professional coaching services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide patient satisfaction survey, data reporting and professional coaching services that does not breach our security services to the government authority located in Minneapolis, MN.
- Survey software must be easy for patients to navigate without or with minimal assistance.
- professional services including, but not limited to, the following:  developing and deploying new surveys and themes; updating existing surveys and themes; training; and coaching/consulting services.  Depending upon the level of professional services and amount of time needed for the vendor to complete the MVAHCS’s requests for changes, an invoice may be submitted by the vendor for payment for significant survey services rendered by the vendor during the term of this contract.
- Intuitive data collection solution to include multiple collection options to work with single and multi-purpose computers, password-protection to prevent unauthorized access/use of other applications, hosted information services compliant with industry standards and best practices, ability to modify questions, response options, reporting, and alerting within 2 business days,  ability to initiate email and pager alerts based on selected response options, support for complex branching logic, ability to drill-down to specific clinicians for individual locations and services.
(2) This bid is set aside for Service-Disabled Veteran-Owned Small Business.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location

Expiry Date : Friday, 18 October, 2019

Category : Subsistence, Education or Training Supplies and Services, Uncategorized

Country : USA

State : Minnesota

RFP Expired

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