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SW-29688 - USA (New York) - Community Development and Regulation Software Solution - Deadline January 10,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-29688

Government authority located in New York; USA based organization looking for expert vendor for community development and regulation software solution.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide community development and regulation software solution to replace the legacy mainframe system currently supporting our permitting, licensing, building inspection, and code enforcement operations within the Department of Neighbourhood and Business Development (NBD) including any associated data migration, report setup, GIS tool configuration, and record management required to fully develop the solution.
- Optimized cross-departmental processes that are more streamlined, mobile, and effective.
- A superb customer experience and greater transparency via online customer self-service.
- Provide CEOs with access to all relevant property information, case details (i.e., permits, applications).
- Prompt user to record “Right-of-Entry” at any property visit.
- Route case to various participants for follow-up action based on inspection/case details.
- Track number of buildings and units per property; track/manage which units have been inspected and which unit has certain violations.
- Configure templates for printed content, records to include enforcement case details captured in the solution.
- Create and provide Notice and Order, Warning Letter, and Tickets to property owner/manager.
- Prompt and require inspectors to record ticket affirmation at time of issuance.
- Track case status when escalated to enforcement for management monitoring. - Automatically print ticket upon approval of ticketing request, and reschedule for enforcement follow-up.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 10 January, 2020

Category : Software, System and Application, GIS Services

Country : USA

State : New York

RFP Expired

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