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SW-31630 - USA (Virginia) - Voice Over Interface Protocol System - Deadline March 13,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-31630

Government Authority located in Virginia; USA based organization looking for expert vendor for voice over interface protocol system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide voice over interface protocol system.
- System must have the ability to recognize and ID employee
- System must allow for front end messages, recording of messages, transfer and call handling
- System must allow for recording of calls
- System should support individual and group voicemail boxes
- System must provide blocking calls individually and administratively
- System must provide 5-digit dialling, voicemail to email, call forwarding
- Solution must include smartphone application ability to provide users all functionality of desk phone Fixed Mobile Convergence
- System should provide cell phone integration through mobile application
- Solution must provide an integrated, enterprise fax solution, including fax-to-email that will remove the need for dedicated fax machines and fax lines
- Solution must allow for admin functions to have role-based management
- System must break down billing by cost center, account code and name
- System must allow for cost-center owned lines
(2) All question must be submitted no later than February 26, 2020.
(3) A mandatory pre-proposal conference will be held on February 28, 2020.
(4) Contract period will be for two years.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 13 March, 2020

Pre-proposal Conference Date : Friday, 28 February, 2020

Question Answer Deadline : Wednesday, 26 February, 2020

Category : Software, System and Application

Country : USA

State : Virginia

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