Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: DE-3283

Government Authority located in North Dakota; USA based organization looking for expert vendor for incoming mail processing and digitizing services.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide incoming mail processing and digitizing services for multiple types of mail processing depending on the participating entity and the mail requested for digitizing includes white mail, magazines, packages, etc.
- Providing for the safety and security of those state employees physically receiving and initially processing the mail.
- Reduction of state resources spent on handling the mail.
- Securely processing the mail via an electronic digitization processes in which the contractor‘s proposed incoming mail processing and digitizing system provides for direct communication with the state.
- Provision of detailed reports, electronic tracking, and transparency to the state throughout the incoming mail processing and digitizing processes.
- Adequate staffing, equipment and technical support provision to service the Participating Entity in a timely manner during normal hours of operation. Offerors shall describe the following in their proposals.
- Opening, classification, and sorting the incoming mail, to include both physical and automated processes.
- Contractor will track all documents received by mail into an electronic secured format available for the participating entity as requested.
- The electronic secured format shall provide, but not limited to: oversight, tracking information, research, and reporting back to the participating entity.
- Processing and digitizing the incoming mail while providing status updates and reporting through the electronic secured format.
- A data file of mail processed, and their reference numbers will be created by the contractor and sent daily to the participating entity.
- Must have options to run reports including real-time capabilities with dashboards.
- State desires the capability to extract data from unstructured documents to allow for potential automation of downstream processes.
-Variable inputs - Potential integration of both inbound digital and physical mail to allow for combining into the same workflows.
(2) All questions must be submitted no later than October 2, 2020.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 16 October, 2020

Question Answer Deadline : Friday, 2 October, 2020

Category : Data Entry, Scanning, Records and Document Related Services

Country : USA

State : North Dakota

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