DE-3480 - USA (Alaska) - RFI for Internal Revenue Service, Enterprise Digitalization and Case Management Project Services - Deadline May 27,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: DE-3480

Government Authority located in Alaska; USA based organization looking for expert vendor for internal revenue service, enterprise digitalization and case management project services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide internal revenue service, enterprise digitalization and case management project services
- The IRS EDCMO office seeks information on technologies capable of extracting
machine-readable data from existing low-resolution digital images and include both structured and
unstructured data (although our initial focus will be forms/structured data, there is also handwritten
and typed information in unstructured formats). We are primarily interested in solutions that:
1) Extract machine-readable data out of low-resolution (120 DPI and below) digital images,
with high levels of accuracy and speed, and low levels of manual correction/activity (i.e.,
results in the use of this information by government personnel with limited manual input or
2) Demonstrate flexibility and adaptability to extract machine-readable data from different
forms with different structures (or the same form with different structures based on different
versions/years), be able to improve accuracy and speed based on previous images, and
provide a search capability across different images and data sources.
3) Interface and are compliant with IRS systems, cybersecurity requirements, hardware and
software, etc. Interfaces and schemas included in potential solutions would need to be
approved for use by the IRS Chief Information Officer.
- The IRS has many existing digital images that are at a level of resolution (120 dots per inch (DPI) and lower) that creates difficulty in extracting machine-readable data. These low-resolution images reside within multiple systems, and are occasionally available, for a shorter period, at higher resolution. Ultimately, some of these images are saved at lower resolution due to the nature of legacy systems within which they are stored. As much of the information stored within these systems is sensitive, the IRS will use less sensitive or publicly available forms/data to confirm the efficacy of a proposed solution before deciding whether to pursue it. Because the images are contained within legacy systems, interoperability with those systems and other IRS requirements (i.e., cybersecurity) will also be a primary determinant of whether a use case will be scaled.
1. Provide summary background on any existing solutions that you have deployed in
government or industry that address this type of requirement
2. Are there known infrastructures/interface issues that will make this effort more difficult
(i.e., is the innovative solution available in both a cloud and on-premise environment)?
3. Provide recommendations regarding our primary areas of focus and provide
recommendations on process improvement.
4. Provide any overarching recommended approaches for solutions in this space that we may
not be aware of.
5. Provide a Rough Order of Magnitude (ROM) for contract costs to support this initiative.
6. Provide an ROI summary that the EDCMO could reasonably expect to attain with the
adoption and implementation of solutions in this space.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 27 May, 2021

Category : Data Entry, Scanning, Records and Document Related Services, Software, System and Application

Country : USA

State : Maryland

RFP Expired

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