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DE-3498 - USA (New Hampshire) - Data Entry Services - Deadline June 23,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: DE-3498

Government Authority located in New Hampshire; USA based organization looking for expert vendor for data entry services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide data validation/data entry of tax-related forms data into Department of Revenue Administration information and imaging systems.
- DRA seeks qualified Data Entry Specialists to validate and, when necessary, key tax-related form data into the Imaging System. Documents have been scanned, with images of data available via Optical Character Recognition (OCR) technology. It is essential that the data be entered correctly; accuracy is critical to success. Therefore, DRA also seeks a qualified Data Entry Lead to provide supervisory oversight and time management of the Data Entry Specialists, together with performing validation and, when necessary, keying of tax-related form data into the imaging system. Data Entry Specialists and the Data Entry Lead will be provided with up to one day of hands-on training by Department staff. The training period is included within the contract time frame.
- The Data Entry Specialists shall consist of qualified persons familiar with the products and equipment they shall use. The Data Entry Specialists’ work will be spot checked weekly for errors and are expected to maintain an acceptable accuracy rate. Data Entry Specialists who fail to meet an acceptable accuracy rate will be asked to be replaced at the State’s discretion. The number of Data Entry Specialists needed at any given time during the contract period will be determined by DRA from time to time in its sole discretion to meet peak document processing load driven by external customer filing activity.
- The Data Entry Lead shall be familiar with performing supervisory level work, and shall possess, among others, the following skills: Strong communication skills; ability to provide daily/weekly updates on status of work efforts to DRA’s Point of Contact; ability to supervise work effort and time management of multiple data entry specialists; ability to perform data entry/validation work; and knowledge of, and ability to maintain confidentiality requirements. DRA’s Point of Contact will communicate through the Data Entry Lead the need to dismiss from the work any contracted employees that are deemed incompetent, careless, insubordinate, otherwise objectionable, or whose continued employment on the work deemed to be contrary to the public interest or inconsistent with the best interests of upholding customer and agency data security.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

[E] Proposal Submission:

Proposal must be submitted via e-mail.

Expiry Date : Wednesday, 23 June, 2021

Category : Data Entry, Scanning, Records and Document Related Services

Country : USA

State : New Hampshire

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